Refund Policy

At DayDream Calendars, our mission is to provide you with high-quality print-on-demand calendars that bring joy and inspiration to your everyday life. We understand that sometimes things may go wrong, and we are committed to resolving any issues promptly and ensuring your satisfaction. This Refund Policy outlines the options available to you when seeking a refund for damaged or incorrect products.

If you encounter any problems with your calendar order, please contact us at help@daydreamcalendars.com within 30 days of receiving your item. To expedite the resolution process, please provide clear photos showcasing the damage or the incorrect product received. We will review your case and determine the appropriate course of action.

Refund Options:

  1. Full Refund: If the calendar you received is damaged or incorrect due to an error on our part, we will offer you a full refund for the purchase price of the calendar. We may request evidence of the damage or incorrect item before processing the refund.
  2. Refund of Postage Costs: In cases where the calendar is deemed faulty or incorrect, we will also refund the postage costs associated with the initial delivery. However, please note that if the item is not faulty, the postage cost will not be refunded.
  3. Discount on Future Purchases: As a token of our appreciation for your understanding and to maintain our relationship, we may offer you a discount on your next purchase as an alternative to a refund. This discount can be applied towards any future calendar orders.

Please note the following important points:

  • The calendar must be in the same condition as when you received it, and any return requests must be made within 30 days of receiving the item.
  • We do not require the return of the damaged or incorrect product. However, providing clear photos of the issue is necessary for us to process your refund.
  • Please ensure that the shipping address you provide during the order placement is accurate and complete. In the event of a returned order due to an incorrect address provided by the customer, you will be responsible for the cost of reshipping the item. If you choose to cancel the order instead, the original shipping cost will not be refunded.

We value your satisfaction as a customer and strive to address any concerns promptly and fairly. If you have any further questions or require assistance regarding our refund policy, please don’t hesitate to reach out to us at help@daydreamcalendars.com. We appreciate your support and look forward to providing you with exceptional products and service.

This refund policy is subject to our Terms of Use, which are available on our website.